When ChatGPT Gets Legal Content Wrong

When ChatGPT Gets Legal Content Wrong

ChatGPT is unquestionably a useful tool for certain aspects of legal content marketing. The AI platform can generate complex blog topics, section headers, and more to increase efficiency in the content writing process. However, problems can quickly arise when lawyers try to cut corners by using ChatGPT to write the bulk of their content and rely on the output as accurate.

ChapGPT Doesn’t Know Current Changes in the Law

On March 24, 2023, Governor Ron DeSantis signed a Tort Reform bill, changing several critical aspects of Florida personal injury law. One key change is the reduction of the personal injury statute of limitations from four years to two years. 

Despite the wide publication of these changes, ChatGPT confidently delivered the following in July 2023:

This is because ChatGPT has a knowledge cutoff of September 2021, so any changes since then will not be reflected in its output. 

Imagine if a personal injury attorney fails to carefully check the ChatGPT output and posts this information as-is on their blog. It’s certainly foreseeable that an accident victim may find the content and rely on it when determining how quickly to proceed with their case. Once the car accident victim realizes they missed the accurate two-year window, the attorney can face possible sanctions. If a client relied on a law firm website’s incorrect information, the client’s attorney could also potentially face a malpractice lawsuit.

Using ChatGPT without the proper attention and editing can lead to problems for an attorney – and it can also significantly affect the lives of potential legal clients who rely on misinformation. Readers should assume they can trust what they read on a legal professional’s website, and they stand to lose a lot when the information is incorrect. 

A Hybrid Model Works Best

Fortunately, there is a simple solution that allows content creators to harness the power of generative AI for more efficient content writing while ensuring legal accuracy. You should always have someone with detailed legal knowledge review any material produced by ChatGPT before you publish it. 

Many attorneys have already tried this approach – using AI to write content and then reviewing and editing it. However, this process is far more time-consuming than it might initially seem. In fact, in some cases, it may be faster to write from scratch than to review and verify everything that ChatGPT spits out.

In order to safely and ethically use AI to create law firm marketing materials, one should:

  • Read the content mindfully and identify any possible errors
  • Double-check the accuracy of any factual statements or statements of law
  • Ensure that the content does not contain any verbiage that is disallowed by your jurisdiction, such as “expert” or “specialist”
  • Making sure the content does not guarantee certain outcomes or timelines
  • Brand the post to your firm, using your marketing messaging
  • Ensure the post follows SEO best practices with regard to keyword usage and density
  • Changing the point of view from third person if a firm wants a more personalized tone

More and more attorneys and their marketing teams find they do not have the time to carefully complete the above steps, which are necessary for reliable and effective content. As a result, many firms that left content providers to try their hand at ChatGPT have allowed their content goals and schedules to lapse, as they are finding that they don’t have the time required to ensure that AI-generated content is accurate and compliant.

The Third Option: Hybrid AI/Human Content Services

Fortunately, here is a third option besides paying for human-generated content and devoting the time and attention necessary to use ChatGPT on your own. At Lexicon Legal Content, we offer an AI/Human hybrid content creation service where we use AI to do the heavy lifting, followed by extensive human review and editing by an editor with a JD or similar legal knowledge. Ultimately, this process results in content that is accurate, unique, and SEO optimized to help our clients connect with clients and improve their SERP rankings.

If you are a law firm or digital marketing agency needing help with content development, you’re in the right place. Lexicon Legal Content has been creating accurate, compelling, and SEO-focused legal content for more than a decade. We’re committed to staying on top of the developments in generative AI to ensure that we can leverage this new technology responsibility and in a way that provides value to our clients. To learn more, call us today or contact us online.

Written by Erin Fitzgerald, JD

Co-Founder

10 Legal Content Marketing Terms You Should Get to Know

Marketing your legal content seems easy enough – write stellar copy and get it out there where it needs to be. There are, of course, challenges along the way. One of the primary building blocks of solid legal marketing is understanding the terminology that populates its principles and methodologies. Because even major players use terms in different ways – sometimes with newly imagined meanings – it’s important to have a nuanced understanding of the basics. Others may play fast and loose with their legal marketing terms, but once you and your team have settled on meaningful definitions that work for you, you’ll be far better prepared to make your mark in legal marketing.

Continue reading “10 Legal Content Marketing Terms You Should Get to Know”

5 Legal Content Marketing Trends to Look for in 2019

A person using a pen to point at a pie chart displayed on a tablet.2019 is the year to get serious about your legal content marketing. Content is the foundation of your online presence, and in our hyper-connected world, content that connects you with your potential clients can increase awareness and generate new business.

Here are five key legal content marketing trends that you can’t afford to ignore in 2019.

Continue reading “5 Legal Content Marketing Trends to Look for in 2019”

Avoiding Burnout: One of the Benefits of Outsourcing Your Legal Blog Content

legal content
3 Illustrated Heads of People

One of the hardest things about content marketing is consistently creating fresh, compelling content on a regular basis. If you want to be competitive, you’ve got to come up with ideas day after day, month after month, and year after year. In addition, if you’re using your law firm’s blog content to target a specific type of user – say, car accident victims – it may feel like you’ve completely run out of things to write about. After all, how many ways can you tell your readers that they need to call an attorney after they’ve been in an accident? Continue reading “Avoiding Burnout: One of the Benefits of Outsourcing Your Legal Blog Content”

Legal Content Marketing Ideas: 4th of July Celebrations

LEGAL CONTENT MARKETING IDEAS
Patriotic candles, a decorative plate, mug, a blow of strawberries, and lit sparklers on a table

Legal Content Marketing Ideas: 4th of July Celebrations

Finding fresh, relevant topics is one of the hardest things about regularly creating content for a legal blog. Fortunately, the holidays and other seasonal events like the start of the school year or ski season provide law firms in certain practice areas with ample opportunities to create fresh content that speaks to clients that have timely problems that they can help solve. Typically, these issues tend arise in the areas of personal and criminal defense. Here are some of the ways that the 4th of July can provide marketing material for law firms.

4th of July Celebrations often Result in Serious Injuries

Thousands of people are injured during 4th of July celebrations each year – and many will be looking for a lawyer soon after they are hurt. Here are some of the kinds of personal injury cases that often spike around the holiday:

  • Accidents Caused by Drunk Drivers – It’s no secret that people often drink at 4th of July celebrations, and despite increased enforcement efforts, there are typically more drunk drivers on than there are normally. This can often result in more drunk driving accidents – and victims seeking legal representation.
  • Premises Liability Cases – Many 4th of July injuries occur as a result of hazardous conditions on the property where a celebration occurred. Content about slip and fall accidents, pool injuries, or elevator or escalator accidents may help you connect with potential clients.
  • Product Liability Cases – People can be injured by defective grills, propane tanks, fireworks, recreational vehicles, and other consumer products commonly associated with Independence Day celebrations.

Criminal Defense

Parties, alcohol, and certain types of criminal behavior unfortunately often go together. For example, drunk people sometimes drive when they shouldn’t, and there is a clear link between drug or alcohol intoxication and violent crime. In addition, heightened enforcement efforts invariably ensure people who are truly innocent of the offense of which they are accused and who need legal representation to establish that fact.

As arrests spike the 4th of July, so will the number of people who are seeking a criminal defense attorney on the internet. This provides lawyers with an opportunity to connect with these potential clients by creating content that speaks directly to the situation in which they find themselves. For this reason, it is advisable to create 4th of July themed content around the following practice areas in criminal defense:

  • DUI
  • Drug possession
  • Firearms offenses
  • Assault

Let Our Legal Content Writers Start on Your Project Today

Timely legal blog content can help law firms reach clients that are injured in accidents that around holidays or certain times of year. Creating, posting, and syndicating high-quality and relevant content takes a significant investment of time, however, most practicing lawyers simply can’t do it consistently. Fortunately, we’re here to help. Call us today at 877-486-8123 to learn more about our legal content writing services.

How Politics Can Drive Legal Content Marketing: The Trump Effect

A picture of the Capitol building at duskRegardless of your political leanings, one thing is certain: the Trump administration has shaken up the political landscape and created substantial uncertainty in many different areas of law.

And we’re not talking about esoteric constitutional issues such as the limits of executive power or the emoluments clause.The current administration is making moves that are affecting real people on a day-to-day basis, often resulting in significant uncertainty about legal issues that can have a direct impact on the most important aspects of their lives.

How does this affect legal content marketing? For one thing, it is providing lawyers and law firms (and their marketing teams) ample opportunity to create new, fresh content that is relevant and of interest to their target audience.

The First Travel Ban: A Case Study

To understand how this works, it is illustrative to look at a concrete example. On January 27th, the President issued an executive order banning travel to the United States for people from certain countries, and it was not immediately clear whether legal permanent residents (green card holders) from the affected countries would be allowed to reenter the country if they were overseas when the order was issued, which proved to be a source of significant controversy.

Here is a chart showing the number of searches for “Green Card Entry” over the past 90 days:


(Numbers represent search interest relative to the highest point on the chart for the given region and time. A value of 100 is the peak popularity for the term. A value of 50 means that the term is half as popular. Likewise a score of 0 means the term was less than 1% as popular as the peak.)

As these data make clear, the number of people searching for “green card entry” spiked soon after the executive order was issued. Granted, some of these searches were people simply seeking information for information’s sake, but is also safe to assume that some of them were concerned that the order would apply to them or their family members – people who, for some attorneys, are potential clients.

Importantly, other words that are semantically related to the issue show similar spikes in traffic, and identifying these words and phrases is the foundation of creating a timely content marketing campaign.

By identifying the legal questions that people are asking and creating content that answers those questions, lawyers in any area of law can connect with individuals who are actively seeking their services. Here are some of the areas of law that recent actions taken by the Trump administration have affected as well as specific issues on which relevant, timely, and informative content could be created.

Immigration LawPicture of passports

Immigration law has perhaps been the most volatile area of law since Trump took office and the uncertainty has certainly captured the media’s attention.

The executive order banning travel from certain countries referenced above is just one area where there is significant uncertainty. The Deferred Action for Childhood Arrivals (DACA) program instituted under President Obama directed federal authorities to use prosecutorial discretion regarding the removal of certain undocumented individuals who arrived in the United States as children. The program provides those eligible with a renewable 2-year work authorization as well as deferred action regarding their undocumented status. In other words, they may live and work in the United States without immediate fear of removal. The new administration has taken a tough stance on immigration and has yet to indicate what it plans to do with DACA – a program that Trump could decide to end at any moment.

Issues regarding the enforcement of immigration laws has also generated significant interest, as the administration recently expanded the list of individuals who were removal priorities significantly.

Criminal Law

In late summer of 2013, the Obama administration issued a memo to U.S. Attorneys in all 50 states indicating that “in jurisdictions that have enacted laws legalizing marijuana in some form… conduct in compliance with those laws and regulations is less likely to threaten the federal priorities..” and that “state and local law enforcement and regulatory bodies should remain the primary means of addressing marijuana-related activity.”

In practice, this directive has meant there is a lack of federal enforcement against marijuana operations and users who are in compliance with state law. Importantly, however, this could change with the stroke of a pen under the new administration. Aggressive enforcement could create chaos in states that have robust and established marijuana economies and could result in significant criminal penalties for individuals who have been operating under the belief that they are not an enforcement priority for the feds.

Personal Injury

While personal injury matters are generally matters of state law, there are certain cases in which federal regulations may have an impact on the outcome of litigation. For example, in some jurisdictions, noncompliance with FMCSR regulations could be used as prima facie evidence of negligence in truck accident litigation. In light of the president’s directive to repeal two regulations for every new one implemented, the regulatory landscape is on shaky ground, including for the trucking industry. Some regulations that were poised to take effect (i.e. speed limiters on newly manufactured heavy trucks) may never be implemented, and others may be repealed.

Title IX

Last May, the Obama administration issued guidance that directed all educational institutions to allow students to use facilities that are consistent with their gender identity. On February 22nd, the Trump administration withdrew the previous guidance, calling into question whether federal officials will enforce Title IX against schools that discriminate against transgender students in this manner. The issue is now headed to the U.S. Supreme Court in G.G. v. Gloucester County School Board, where the court is expected to decide whether Title IX requires schools to treat students consistent with their gender identity.

Use Current Events to Generate Long-Tail Keyword PhrasesMan reading on a tablet

Of course, when creating SEO-friendly content, one of the main concerns is incorporating keywords that will signal that the content is relevant to particular topic. Long-tail keyword phrases that exactly match what a potential client is looking for will ensure that you are attracting the right kinds of visitors to your site. Some examples of long-tail keyword phrases that may be relevant to the practice areas listed above include:

  • Will the speed limiter rule be enacted
  • What are defenses to deportation?
  • Enforcement of federal marijuana laws
  • Will DACA be Repealed?

Of course, these are just a few basic examples of phrases that legal consumers may search in response to political developments, and using tools like Google Trends’ Related Queries feature can help you come up with long-tail keywords to target.

As Questions Arise, so do Opportunities to Connect with Clients

These are just a few of the areas of law in which questions raised by the actions of the new administration are creating opportunities for lawyers and their marketing teams to create compelling and informative content of interest to their potential clients. If the trend established in the past six weeks is any indication, the questions will continue to arise.

To discuss your legal content strategy, call Lexicon Legal Content today at 877-486-8123 or send us an email at info@lexionlegalcontent.com.

 

How Law Firms Can Reach Potential Clients through Content Marketing

Macbook content writingDigital marketing for lawyers and law firms is becoming increasingly competitive, and gone are the days that an attorney could simply put up a website and wait for the phone to ring. Between professionally-managed search engine optimization (SEO) efforts, pay-per-click ads, and well-placed banner advertising, law firms need to engage in a wide variety of online marketing efforts in order to keep up with their competition.

 

Content marketing is the creation and circulation of original content that is of interest to your clients. Content can take a wide variety of formats, including blogs, videos, infographics, and E-Books, and the appropriate format will depend on a variety of factors, including the information you would to share and your target audience. For example, a list of personal injury accident statistics may be well-suited to an infographic, while a guide detailing the steps to take after a car accident would likely make an excellent E-Book.

The benefits of content marketing are myriad. Best of all, if you choose to create your content yourself, it can be free. For example, writing a blog post about potential consequences of a sex crime conviction and sharing it on your firm’s social media account will only cost you time. Furthermore, adding unique, keyword-rich content to has been explicitly identified by Google as a significant factor in the way a site ranks for certain keywords.

Outsourcing Content Marketing is an Option for Busy Lawyers

As an attorney, your focus should be on practicing law. With court dates, client meetings, legal research, and document drafting, many lawyers do not have the time to create high-quality, compelling, and informative content on a regular basis. In addition, it is important to keep in mind that the way that you write for the court is not necessarily what your clients or Google want to see. Fortunately, there is help available and freelance writers or a company like ours can provide content that will interest your potential clients and improve your site’s ranking.

It is important to keep in mind, however, that like with anything else, you get what you pay for. While you may be able to outsource content creation to India for pennies per word, the quality will likely suffer, especially for legal content. More importantly, as your firm’s site is an advertisement, it is subject to the advertising ethics rules in your jurisdiction. As a result, posting inaccurate content on your site or content that violates advertising rules could even result in an ethics complaint.

At Lexicon Legal Content, our team of attorney-writers generates high-quality and compelling content in a variety of formats, including blogs, practice area pages, press releases, and E-Books for lawyers, law firms, and law firm marketers. To learn more about how we can help you grow your practice or improve your clients’ online presence, call us today at 314-691-8602 or send us an email through our online contact from.

What to Post on Your Law Firm’s Blog

By now, you have likely heard of the way in which blogging can improve your law firm’s ability to reach clients who are searching for the services you offer. While starting a blog is fairly easy, maintaining it can be extremely time-consuming. Not only do you need to actually write and post the content, you also need to come up with subject to write about. While the law is voluminous, it is unlikely that people who are looking for you are searching for information about the difference between res judicata and collateral estoppel.

Here are some of the types of blogs that we generate for our clients.

Legal blog writersInformational Pieces

People who need legal advice or representation often start with a question. Some examples of questions that potential clients may ask include:

  • What are the Penalties for a first-time DUI?
  • Can I File a Lawsuit after a Slip and Fall?
  • Should I File for Bankruptcy?

Let these types of queries inform the topics you choose to write about. Keep in mind that while your titles can be in the form of a question, they do not have to be, and should try and include keywords for which your clients may be searching.

Firm News

Firm news is another source of material for your blog. If the rules in your jurisdiction permit it, use notable case results or victories to promote your firm. Also, discuss events like new hires, office moves, speaking engagements, event sponsorships, or community outreach.

News Stories Related to Your Practice Area

Finally, you should look to news stories that are relevant to your practice area. These stories could be local but need not be. For example, if you are a personal injury attorney, a multi-vehicle accident may provide a good opportunity to discuss the complexities of proving causation. Similarly, if your main area of practice is in criminal defense, blogging about publicized DUI checkpoints would be of interest to your potential clients and provide an opportunity to use keywords related to your practice.

Call Us Today to Learn More about out Legal Content Marketing Services

Maintaining a legal blog requires significant effort and research, and as a busy practicing attorney, your time is extremely valuable. The legal blog writers at Lexicon Legal Content are available to develop well-written, shareable, and compelling legal content that will help your potential clients find you online. To learn more, call us today at 314.691.8602 or contact us online.